Privacy Policy

Effective Date: 7-1-2025

Palmetto Pack & Stack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.palmettopackstack.com), submit a form, contact us by phone, or use our services.

1. Information We Collect

We may collect the following personal information:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Delivery and pickup addresses
  
  

• Payment information (collected securely through third-party processors)
  
  

2. How We Collect Information

We collect information through:

• Google Forms (contact and booking forms)
  
  

• Email communication (when you contact us directly)
  
  

• Phone calls (when you provide information over the phone)
  
  

• Google Analytics (to understand website traffic and performance)
  
  

We only collect personal data you voluntarily provide.

3. Use of Your Information

We use your information to:

• Process bookings and rental deliveries
  
  

• Communicate with you about your order or inquiry
  
  

• Improve our website and services
  
  

• Maintain internal scheduling (via Google Calendar)
  
  

4. Payment Information

All payment processing is securely handled through trusted third-party providers:

• QuickBooks Payments
  
  

• Chase Accept
  
  

• Authorize.net
  
  

We do not store or process your payment details on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with our payment processors or service providers solely to fulfill your order and manage bookings.

6. Cookies and Tracking

We use Google Analytics to track website performance and usage patterns. Google Analytics may set cookies in your browser to collect anonymous data (e.g., device type, pages visited, time on site). You can disable cookies in your browser settings if desired.

We do not knowingly use third-party advertising or retargeting tools. If this changes, the policy will be updated accordingly.

7. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have rights under data privacy laws (such as CCPA or GDPR), including the right to access, correct, or delete your personal data. Please contact us at info@palmettopackstack.com for any requests or questions.

9. Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect information from them.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the effective date noted at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@palmettopackstack.com